Mark Roberts Consulting

You Know You Should Be Using AI. You Just Don't Know Where to Start.

I help small businesses cut through the hype, find the tools that actually matter, and wire them into the way you already work.

The Problem

Every week there's a new AI tool, a new headline about how it's going to change everything, and a new reason to feel like you're falling behind.

Meanwhile, you're running a business. You don't have time to test fifty apps, watch tutorial videos, or figure out which ones actually do what they claim. You've probably tried ChatGPT a few times, maybe got some decent results, and then went back to doing things the way you always have — because nobody showed you how to make it stick.

That's where I come in. I've spent the last two years building with AI tools every single day — for my own business and for my clients'. I know what works for small businesses and what's just noise dressed up as innovation.

What I Actually Do

Workflow Audit

I look at how your business actually runs — the repetitive tasks, the manual processes, the bottlenecks — and identify where AI saves real time and money.

Tool Selection & Setup

I recommend and configure the right tools for your situation. Not the trendiest ones — the ones that solve your specific problems without creating new ones.

System Integration

AI tools are useless in isolation. I connect them to the systems you already use — your CRM, your email, your website, your booking system.

Team Training

Practical, hands-on training — not a lecture about "the future of work." Your team learns what to type, where to click, and when to trust the output.

Ongoing Guidance

These tools change fast. I stay on top of what's new, what's improved, and what's been quietly discontinued — so you don't have to.

Who This Is For

  • Business owners who know AI matters but don't have time to figure it out themselves
  • Teams doing repetitive admin, data entry, or content creation that could be automated
  • Companies already using WordPress, Shopify, or a CRM who want AI wired into what they have
  • Anyone who's tried AI casually but hasn't made it part of daily operations

How Engagements Work

Every AI engagement starts with a diagnostic call — free, no obligation. I'll learn how your business runs, identify the highest-impact opportunities, and give you a clear recommendation.

From there, engagements are scoped to fit your situation. Some clients need a one-time setup. Others want ongoing guidance as the tools evolve. We'll figure out the right fit on the call.

Real Examples

Automated Booking + Conversion Tracking

A hair salon needed to connect their Square booking system to marketing campaigns. I built an automation that captures every booking, sends data to Google Ads and Meta for conversion tracking, and triggers CRM follow-up sequences — all without the owner touching a thing.

AI-Accelerated Website Builds

Using AI-assisted development tools, I now deliver complete website projects in half the time. An 8-page site that would have taken 10 weeks two years ago now ships in 4 — and the client's budget goes further.

Connected Business Intelligence

My own business runs on AI-connected tools: project management, client communication, financial tracking, and content creation — all linked through automations that save 10+ hours a week.

What It Looks Like in Practice

Once your business operations are connected to AI, you can ask questions in plain English and get real answers:

  • "How are our keyword rankings trending this month?"
  • "Brief me for my call with [client name] tomorrow."
  • "What did we decide about pricing last quarter?"
  • "Which of our services has the highest profit margin?"
  • "Draft a follow-up email based on today's meeting notes."
  • "What's our busiest month for bookings, and should we adjust staffing?"

This isn't a chatbot on your website. It's a system that understands your business — your clients, your competitors, your industry, your operations, your history of decisions.

Copilot searches your files. Gemini summarises your documents. What I build understands your business. It's the difference between a filing clerk and an analyst who's attended every meeting.

Your Data Is Safe

Enterprise-grade AI services with encryption at every level. Your business data is never used to train models. The security is comparable to Google Workspace or Slack — tools you already trust with sensitive information.

For businesses with stricter compliance requirements, private deployment options are available.

AI for Sunshine Coast Businesses

While I offer AI consulting nationally, I have a particular focus on helping businesses here on the Sunshine Coast. I offer in-person AI consulting for local businesses who prefer working face-to-face.

“Mark became an integral part of our web build — hosting, custom modules, and a seamless launch. Responsive, reliable, and his eye for detail is amazing.”
— Allison Harwood, LearningMate

Whether you're in Roberts Creek, Gibsons, Sechelt, or Pender Harbour, I can sit down with you, understand your operations, and build an AI implementation plan that makes sense for your specific business.

This is one piece of what I do. Most of my clients start with one need and realize they need someone looking at the whole picture.

See how I work

What My Clients Say

“Mark's SEO expertise put us in first place on Google. The results speak for themselves.”
MS

Matthew Sell

Canada Immigration Partners

“Mark is always available and has vast knowledge across all areas of digital marketing.”
JM

Jenny Mundell

Cavallo Inc.

“Incredible website work. Mark truly understood our vision and delivered beyond expectations.”
CE

Caroline Embling

“Mark manages three of our websites. Always prompt, courteous, and delivers quality work.”
BH

Brad Harrison

Backcountry Lodge of BC Association

“Mark made our website findable. Our traffic and sales have increased significantly since working with him.”
JV

Janna Vallee

Everlea Yarn

“Exceptional web design and development combined with strong writing and communication skills.”
JF

Jonathon Fulton

Thompson Rivers University

“A skilled professional with exceptional technical expertise. Highly recommended.”
KA

Kim Anderson

Thompson Rivers University

“Mark became an integral part of our web build — hosting, custom modules, and a seamless launch. Responsive, reliable, and his eye for detail is amazing.”
AH

Allison Harwood

LearningMate

“Prompt, efficient, fair, and capable. After working with several web developers over the years, we highly recommend Mark.”
CH

Carole Herder

Cavallo Inc.

“Mark's SEO expertise put us in first place on Google. The results speak for themselves.”
MS

Matthew Sell

Canada Immigration Partners

“Mark is always available and has vast knowledge across all areas of digital marketing.”
JM

Jenny Mundell

Cavallo Inc.

“Incredible website work. Mark truly understood our vision and delivered beyond expectations.”
CE

Caroline Embling

“Mark manages three of our websites. Always prompt, courteous, and delivers quality work.”
BH

Brad Harrison

Backcountry Lodge of BC Association

“Mark made our website findable. Our traffic and sales have increased significantly since working with him.”
JV

Janna Vallee

Everlea Yarn

“Exceptional web design and development combined with strong writing and communication skills.”
JF

Jonathon Fulton

Thompson Rivers University

“A skilled professional with exceptional technical expertise. Highly recommended.”
KA

Kim Anderson

Thompson Rivers University

“Mark became an integral part of our web build — hosting, custom modules, and a seamless launch. Responsive, reliable, and his eye for detail is amazing.”
AH

Allison Harwood

LearningMate

“Prompt, efficient, fair, and capable. After working with several web developers over the years, we highly recommend Mark.”
CH

Carole Herder

Cavallo Inc.

Ready to Put AI to Work for Your Business?

Book a free diagnostic call. I'll learn how your business runs and show you where AI makes the biggest impact.